Our Mission, Vision & Values

Our Vision

We will provide the best customer experience in everything we do.

Our Mission

We are proud to deliver a superior customer experience while being part of the communities we serve. The strength of our company is our amazing people who challenge the status quo to connect our customers to the world.

Our Values

  • Every interaction with everyone is driven by integrity and respectful behaviour
  • Be safe
  • We are fun, passionate, and caring
  • Continuous change and learning will drive us forward
  • We align the interests of all stakeholders with the interests of CityWest
  • Active listening and open communications creates trust and loyalty
  • We drive efficiency by working smarter
  • Be humble, be part of the team
  • Do the right thing